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Delivery · Melbourne · Hybrid

Program Manager


About us

Mantel is an Australian-owned IT Professional Services consultancy, focused on emerging technology to help advance our clients by leveraging AI, Digital, Cloud, Data & Security technology. We are a fully AI-enabled technology consultancy and the partner that bridges the gap between blue-sky ambition and practical steps to deliver value. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! 

We hire smart and talented people and get out of their way. As a principle-based organisation, we have a flat structure with no hierarchy. By focusing on our five principles and not getting caught up in red tape, we trust you to get the job done!

At Mantel, delivery is in our DNA; our Delivery team members work within engagement teams to ensure successful outcomes for all. We are there in all aspects of the engagement lifecycle to ensure our teams have all the tools they need to do their job and remove any roadblocks that get in the way. We want you to bring your unique experiences and knowledge to achieve success together.

About the role:

We have a great opportunity for a Program Manager to join our team. This is a chance to make a real impact by leveraging your experience in client relationships, delivery excellence, and governance to create immersive client value at Mantel.

In this role, you will lead the delivery of a strategic program for a single client, focusing on maintaining and enhancing our long-standing client relationship through successful project outcomes. You’ll ensure Mantel is positioned as a partner of choice by overseeing multiple technology-based projects in Digital, Cloud, Data, and Security solutions.

Key attributes:

  • Proven experience in technology transformation and managing complex programs with multiple projects and dependencies.

  • Strong stakeholder management skills, especially at the Executive, CxO, and Board level.

  • Expertise in delivery leadership, working with teams to execute projects alongside blended client/Mantel teams.

  • Governance expertise, managing client expectations, risks, and change, while working with the Client Engagement Principal and Strategic Account Principal to ensure reporting and governance are aligned.

  • Ability to build trusted relationships across Mantel and the client’s environment.

  • Ownership of large technology programs, ensuring client timelines and business value are met from start to finish.

  • As a Program Manager, you’ll collaborate with a Client Engagement Principal and a Strategic Account Principal to drive success across the client's projects.

  • Use professional judgement while treating colleagues and clients with respect and compassion, and a demonstrated ability to display our Mantel principles

What you’ll need to be successful:

  • Experienced in engaging senior and executive stakeholders (EM, GM, CxO level).

  • Focused on delivering extraordinary outcomes, while remaining commercially aware of future opportunities.

  • Extensive consulting and delivery experience, with a proven track record leading technical services programs.

  • Skilled at managing multiple projects and solving complex client problems with cross-functional teams.

  • Adept in leadership teams, contributing to knowledge sharing and account planning.

  • Strong communication and storytelling skills, capable of navigating different organisational levels.

  • Proactive in addressing challenges and identifying solutions to ensure program success.

  • Committed to building strong relationships with Mantel and client teams, ensuring governance is effective and transparent.

  • Experienced in applying program management disciplines to meet client expectations and support high-performing agile teams.

  • At Mantel, we want you to be yourself. We trust our team members to use their professional judgment while treating colleagues and clients with respect, compassion, and professionalism in alignment with our five principles.

  • You take ownership, always stepping up to help and prioritising your teammates. You're also a clear, kind communicator who makes sound decisions based on good judgement.

What you can expect from us:

  • We believe in unique experiences for all. Our My Deal program allows you to tailor your yearly plan, with the support of your Leader, to decide on what’s most important to you. That might be extra professional development, extra annual leave, time to work on your side hustle, or something else completely different! One size does not fit all. 

  • You’ll get all the tools you need to hit the ground running including a new phone, laptop & swag.  

  • A true investment in your AI-first career. We are a fully AI-enabled consultancy and provide you with the tools to lead. This includes access to the Mantel AI Gateway, our secure, centralised platform with multiple AI models, plus a dedicated monthly budget and a safe environment to experiment and innovate. 

  • You’ll be genuinely supported by an organisation that cares about not only you but your family as well, Mantel offers Flexible Personal Leave options for those unplanned moments in life.

  • We support a flexible hybrid approach to working which is guided by our principles; we trust each other to “make good choices” about the best workplace locations for the requirements of the project, role and client. This can change based on our client needs.

  • We know you won’t have one job for life. At Mantel, we believe in supporting our team to take their career in a direction that aligns with their passions. We have internal opportunities across Cloud, Data, Digital, Delivery & Security.

  • Our elite partnerships are a direct result of our deep platform mastery. For you, this means you'll be working alongside teams with the highest levels of technical expertise and tackling the most complex, high-profile projects on the market. Check out our partner awards and recognitions here.

  • Mantel is a certified Family Inclusive Workplace, which means we are committed to improving your wellbeing at work through leading practices on flexible work, parental leave, family care and family wellbeing

We value a diverse workplace and strongly encourage people from all backgrounds and minority groups to apply.

Department
Delivery
Role
APs and PMs
Locations
Melbourne
Remote status
Hybrid
Employment type
Full-time
Picture of Brona Kelly
Contact Brona Kelly Talent Team (Digital & Delivery) – Mantel Experience
Delivery · Melbourne · Hybrid

Program Manager

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