About us

Mantel is an Australian-owned IT Professional Services consultancy, focused on emerging technology to help advance our clients by leveraging AI, Digital, Cloud, Data & Security technology. We are a fully AI-enabled technology consultancy and the partner that bridges the gap between blue-sky ambition and practical steps to deliver value. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! 

We hire smart and talented people and get out of their way. As a principle-based organisation, we have a flat structure with no hierarchy. By focusing on our five principles and not getting caught up in red tape, we trust you to get the job done!

Client Experience Focused on long-standing and trusted relationships, the Client Experience team works closely with clients to truly understand their business needs - in turn bringing the best of Mantel’s value propositions. From strategic account management to marketing and events, the Client Experience team is focused on delivering the best possible outcomes for our clients.

About the role 

The Strategic Pursuits Lead role will see you working across Mantel’s diverse range of services and supporting key accounts by leading strategic bid responses and pursuits, in addition to taking ownership of the broader enablement landscape, improving how Mantel identifies opportunities, manages knowledge, solves pursuit challenges and empowers teams to work more effectively. This is a high-trust, high-autonomy role, suited to someone who can operate comfortably in ambiguity, setting direction where needed and at moving at pace across strategic thinking and practical problem-solving.

Your day-to-day

Strategic Pursuits and Bid Management

• Leading end-to-end strategic bid pursuits from qualification through delivery, ensuring alignment with overall business objectives and seamless engagement with clients and internal teams throughout the process.

• Managing the tenders funnel, providing visibility and helping to track and manage opportunities across key accounts, with a focus on ongoing and upcoming tenders.

• Facilitate collaboration among technical, commercial, and client-facing stakeholders to write, structure, and refine high-quality proposal content.

Knowledge Management: IP and Insights

• Maintaining and improving strategic pursuit knowledge assets and shared resources, including bid-collateral, templates, case studies and response repositories

• Supporting knowledge capture and upkeep across platforms such as Confluence, Slack and Salesforce, to enable meaningful insights and reporting

Enablement: Governance and Portfolio Management

• Defining the direction, roadmap and operating approach for enablement initiatives

• Establishing and maintaining the frameworks, infrastructure and ways of working used to capture, qualify, prioritise, manage, track and report on the enablement portfolio

• Creating clarity and structure in emerging areas, and helping shape the direction of the team through proactive initiative leadership

Enablement: Solution Design and Development

• Identifying business, pursuit and operational challenges and translating them into structured, actionable initiatives or solutions

• Proposing, designing and developing practical solutions, prototypes or lightweight operating approaches to address gaps, inefficiencies or emerging needs

• Exploring and leveraging the systems and platforms available across the business, including Glean, Gemini, Claude, Slack, Salesforce, Confluence and Miro, to determine and implement the most appropriate solution for each use case

• Use professional judgement while treating colleagues and clients with respect and compassion, and a demonstrated ability to display our Mantel principles

What you’ll need to be successful: 

• Experience in bids and strategic pursuits, guiding end-to-end processes and working with cross-functional teams to deliver high-quality outcomes.

• Strong relationship-building skills, with experience developing trust and collaboration across both technical and business stakeholder groups, with a proven ability to lead and influence without formal authority.

• Ability to understand and articulate client needs, and translate those needs into compelling pursuit strategies and proposal responses.

• Experience facilitating and contributing to large-scale proposals, including both coordination and hands-on contribution to response development.

• Proven track record of managing multiple projects, navigating ambiguity, and reprioritising effectively in fast-paced environments.

• Curiosity and comfort using emerging technologies, AI tools, and efficient workflows to improve pursuit outcomes. Strong judgement in selecting the right process, platform, tool or workflow for the challenge at hand.

• At Mantel, we want you to be yourself. We trust our team members to use their professional judgment while treating colleagues and clients with respect, compassion, and professionalism in alignment with our five principles.

• You take ownership, always stepping up to help and prioritising your teammates. You're also a clear, kind communicator who makes sound decisions based on good judgement. 

What you can expect from us:

• We believe in unique experiences for all. Our My Deal program allows you to tailor your yearly plan, with the support of your Leader, to decide on what’s most important to you. That might be extra professional development, extra annual leave, time to work on your side hustle, or something else completely different! One size does not fit all. 

• You’ll get all the tools you need to hit the ground running including a new phone, laptop & swag.  

• A true investment in your AI-first career. We are a fully AI-enabled consultancy and provide you with the tools to lead. This includes access to the Mantel AI Gateway, our secure, centralised platform with multiple AI models, plus a dedicated monthly budget and a safe environment to experiment and innovate. 

• You’ll be genuinely supported by an organisation that cares about not only you but your family as well, Mantel offers Flexible Personal Leave options for those unplanned moments in life.

• We support a flexible hybrid approach to working which is guided by our principles; we trust each other to “make good choices” about the best workplace locations for the requirements of the project, role and client. This can change based on our client needs.

• We know you won’t have one job for life. At Mantel, we believe in supporting our team to take their career in a direction that aligns with their passions. We have internal opportunities across Cloud, Data, Digital, Delivery & Security.

• Our elite partnerships are a direct result of our deep platform mastery. For you, this means you'll be working alongside teams with the highest levels of technical expertise and tackling the most complex, high-profile projects on the market. Check out our partner awards and recognitions here.

• Mantel is a certified Family Inclusive Workplace, which means we are committed to improving your wellbeing at work through leading practices on flexible work, parental leave, family care and family wellbeing
  

We value a diverse workplace and strongly encourage people from all backgrounds and minority groups to apply.